FAQ

You've run out of my size, will you be restocking?
If your size is unavailable, join our email list and you will be notified when we restock items.

Can I change my order once it's been placed?
We are unable to edit your order once it has been placed. If you need to amend the shipping address or cancel the order please contact us. 

I placed an order online, when will it be shipped? 
Orders will be shipped out within 24-48 hours. Please note, any orders placed on the weekends will be shipped out the next business day. 

I'm an International customer, will I have to pay customs & duties?
Yes, All customers are responsible for customs/imports duties & taxes.

Delivery duty Paid (DDP) - Duties & Taxes are paid by the customer when heading through the online checkout.

Delivery Duty Unpaid (DDU) - Duties & Taxes are paid by the customer when entering destination country. If you refuse to pay these charges and your parcel is returned to sender, all shipping costs will be deducted prior to any refund being issued. 

States Of Summer is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.

Can I use multiple discount codes / gift cards? 
Only one discount code per transaction. This also applies to gift cards.

How much is shipping?

Canada Wide Shipping is $18.00, USA is $20.00 with tracking.
We offer free shipping with Canada Post on orders within Canada over $500 and free shipping to the USA on orders over $500. See more info here.